Terms
Last updated: 13 November 2026
1. About these terms
These terms apply when you order from AML Compliant, a trading name of IGO Compliance Limited ("we", "us"). Registered in England and Wales, company number 14923407. Registered office: 1-2 Johnston Road, Woodford Green, Essex, IG8 0XA. The service is for businesses, not consumers. By placing an order you agree to these terms.
2. What you are buying
A personalised AML policy, a personalised firm-wide risk assessment, or both, prepared from your answers to our questions. The documents are supplied as editable Word files with a guidance note on next steps.
3. Your answers
The documents are based on the information you give us. You are responsible for making sure that information is accurate and complete. We do not verify it.
4. Prices and payment
The AML policy is £99 and the firm-wide risk assessment is £199. Prices exclude VAT. Express delivery adds 30% to the price of each document. Payment is due in full before we start work.
5. Delivery
Standard delivery is within 5 working days of payment and your completed answers. Express delivery is within 1 working day of payment and your completed answers. We deliver by email. If we cannot meet the delivery time, we will tell you, and you may cancel for a full refund.
6. What is not included
Client due diligence files, staff training, replying to your supervisor, an independent audit, and keeping the documents up to date after delivery.
7. A stop-gap, not a guarantee
The documents are a stop-gap and not legal advice or a guarantee of compliance. We make no promise about how a supervisor or regulator will view them. You are responsible for reviewing the documents, adopting them, putting them into practice and keeping them up to date.
8. Corrections
If the documents do not reflect the answers you gave us, tell us within 14 days of delivery and we will correct them at no charge.
9. Cancellation and refunds
You may cancel before we start work and receive a full refund. Once the documents have been delivered, the price is not refundable, and section 8 applies.
10. Using the documents
The documents are for your firm's own use. You may edit them freely. You may not resell them or supply them to other firms.
11. Our liability
Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, or for death or personal injury caused by negligence.
Otherwise, we are not liable for fines, penalties or regulatory action against you, for loss of profit or business, or for indirect loss. Our total liability for an order is limited to the price you paid for it.
12. Confidentiality and data
We keep your answers and documents confidential. Our privacy notice explains how we use personal data.
13. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.